our courses

Train and Study for Certificate III Individual Support CHC33021

Complete 15 units of competency covering 9 core subjects and 6 elective units. Specialise in Ageing or Disability
Course starts at
$1397 GST-FREE
Get a copy of the Course Brochure
and a FREE course consultation
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

About 50% of Australians 65 and older live with a disability or need elderly care

Provide person-centred support to those requiring assistance due to disability, ageing, or illness through a verifiable CHC33021 Certificate III in Individual Support

Career Opportunities

A CHC33021 Certificate III in Individual Support is an important qualification to help you confidently enter a wide variety of caring roles

Accommodation Support Worker
Care assistant
Care worker
Care Service Employee
Client Assistant
Community Access Coordinator
Community care worker
Community house worker
Disability service officer (in some jurisdictions)
Family Support Worker
Field Officer
Food Services Deliverer
Home care assistant
In-home respite worker
Nurse’s Aide
Planned activity assistant
Residential Aid
Residential Care Worker
Residential Support worker
School Support Officer (Disability)
Senior Personal Care Assistant
Transport Support worker
Show less
See all career opportunities
why learn with us

Design your own schedule.
Minimal disruptions.
Maximum Impact.

Arrow Shape

All our self-paced courses are structured to easily adapt with your day-to-day routines.

Scroll to see more
Slide 1 Image
Do you juggle family and work, but would love to get trained?
See how our student, Frankie, does it!
  • Frankie can only dedicate a few hours at night to study
  • Juggles work and family life 
  • She enjoys the flexibility and freedom while getting the support she needs
slide 1 image
Do you work full-time and have a few hours on the weekends to spare?
You're like our student, Deepak with a flexible schedule!
  • Deepak has got a lot on his plate, but wouldn’t mind sparing an hour or two every weekend to upskill
  • He  enjoys the flexibility and takes it easy
  • What matters is that he completes it with flying colours! 
slide 3 image
Are you a foreign national with a student visa?
Ranjeev, our newest student could guide you in your learning journey!
  • Ranjeev’s on student visa and would love to earn some income while completing his degree
  • He spares a few hours studying to help him be job-ready
slide 4 image
Are you dedicated to studying right now?
You're like Henry! He’s on track to finish the course faster!
  • Henry dedicates 8 hours daily to study and finish the study materials
  • His schedule is mostly really open and she can’t wait to start her new career

Complete your core unit competencies and specialisations at a practical pace.

Ask an Expert TODAY!
Course Structure

Certificate III Individual Support (CHC33021)

15 UNIT COMPETENCY COURSE STRUCTURE

Students of this certificate course will learn both practical and theoretical knowledge to provide individual and group support or care in different scenarios. This course offers you two specialisations to choose from or pursue both!

Course Structure
9 Core Units
  • CHCCCS031 - Provide individualised support
  • CHCCCS040 - Support independence and well-being
  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV0010 - Work with diverse people
  • CHCLEG001 - Work legally and ethically
  • CHCCCS041 - Recognise healthy body systems
  • HLTWHS002 - Follow safe work practices for direct client care
  • CHCCCS038 - Facilitate the empowerment of people receiving support
  • HLTINF006 - Apply basic principles and practices of infection prevention and control
6 Elective Units
(Choose at least 1 Group)
Group A
AGEING specialisation
(3 units)
  • CHCAGE013 - Work effectively in aged care
  • CHCAGE011 - Provide support to people living with dementia
  • CHCPAL003 - Deliver care services using a palliative approach
Group A
AGEING specialisation
(3 units)
  • CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012 - Support community participation and social inclusion
  • CHCDIS020 - Work effectively in disability support
Learning Delivery and Materials

Apex is a Blended Learning Training Institution

Finish your course from anywhere in the world! Get complete control of your schedule and your pace.

Method
  • Online live classes      
  • 1:1 Support Sessions
  • Simulated Work Environment for hands-on training
  • Online Video on Demand
  • Online Written Materials
  • Face-to-face classes at the Apex Campus
  • Mandatory actual work training (work placement)
Assessments
  • Short Questions     
  • Case Studies
  • Research
  • Simulated work environment
  • Actual work environment
  • Student Journals
  • Qualified Assessor Assessment
  • Verbal Questions
Technical Requirements
  • Computer with working webcam     
  • Stable internet connection
  • Microsoft Office (or equivalent)
  • PDF reading software
  • Zoom
Career Support

We value skill building.

We only win if YOU WIN. So even in delivering career support to our students, they will learn practical skills like:
Effective Job Hunting
Communication Skills
Employer Relationship-building
Apex Training Institute provides assistance to help you kickstart your career
As our student, we can assist you in finding a work placement at no extra expense.
Course Requirements

Interested? Do you think this Certificate III in Individual Support (CHC33021) fits you?

Great! We can’t wait to get you onboard! But, first make sure that you have the following prerequisites and course requirements:

Course Requirements
Effective English communication is essential for participating in this course
  • An Apex staff member may conduct a brief language and literacy assessment during the application process
Apex must use the Queensland government’s Apprenticeships / All Students Info – Self Service (AISS) tool/search facility to confirm eligibility
  • Done within 30 days before your enrolment to help confirm whether you have previously obtained a certificate III or higher-level qualification
  • No extra cost
Your Unique Student Identifier (USI) within 14 days of enrolment at Apex*
A Federal Police Check showing no criminal record

*Note: Apex might also request access to your USI transcript at any stage during your studies. This transcript will be accessed in line with our privacy policies and procedures. No extra cost

Got Questions? Need Advising for a Course?
Enquire Now
our enrollment process

Get Enrolled with the Best Vocational Training Institute in less than 60 minutes! Start Training Immediately!

Scroll to see more
Enrolment Image
Enrollment Graphic
Find Your Course
Submit Application
Get Assessed
Complete Enrollment
Payment &
Onboarding
Looking for Government Funded Courses? Find them here!
Enquire Now
Government Funding

This course is not eligible for any Government Funding Programs in Queensland.

You must meet or have the following requirements to proceed with the initial assessment:
Government Funding Program Requirements
  • Proof of DOB
  • Proof of QLD residency (driver's licence, house rental contract)
  • A permanent resident visa and medicare
  • should not be previously enrolled in Certificate III, Certificate IV or Diploma courses
  • Concession card (optional)
Certificate 3 Guarantee – Student Co-Contribution Fees

If you're enrolling in a qualification funded under the Certificate 3 Guarantee program, a small co-contribution fee applies as follows:



$8 for Concessional students

$15 for Non-concessional students

You may be eligible for the concessional fee if you:
  • Hold a current Health Care Card, Pensioner Concession Card, or Commonwealth Seniors Health Card (or are listed as a partner or dependant on one)
  • Identify as Aboriginal or Torres Strait Islander Have a disability (supported by a concession card or documentation)
  • Are an adult prisoner (with formal confirmation from your place of incarceration)

Proof of eligibility can be provided as a clear photocopy, scan, or screenshot of your concession card or supporting documents.

Trainers and Educators

Apex Training Institute will always be Student, Compliance and Industry Obsessed.

Expect to experience quality training from our industry-expert trainers and staff
Pellagia Mukandi
Cert III Individual Support Trainer and Assessor

Pellagia Mukandi is a dedicated Cert III Individual Support Trainer and Assessor with a strong focus on empowering students to excel in the aged care and disability support sectors. With a wealth of industry knowledge and a compassionate approach to teaching, Pellagia ensures that learners acquire the skills needed to provide exceptional care to individuals in need. Her commitment to student success and hands-on learning prepares graduates to make a meaningful difference in the lives of those they support.

Shazy Hernandez
Cert III Individual Support Assessor

Shazy Hernandez is an experienced professional with a strong background in training and assessment, aged care, and human resources. Specializing in employee development, talent management, and fostering compassionate care environments, Shazy is dedicated to driving organizational growth and excellence. Passionate about continuous improvement, Shazy also enjoys traveling and embracing new learning experiences to further enhance both personal and professional growth.

Shelina Samnani
Cert III Individual Support Assessor

Shelina Samnani is a dedicated Cert III Individual Support Assessor with a deep passion for enhancing the quality of care provided to individuals in the aged care and disability sectors. With extensive knowledge of industry standards and practical experience, Shelina supports students in developing the skills and confidence needed to provide compassionate and effective support. Her commitment to fostering student success ensures that learners are well-equipped to make a meaningful impact in the lives of those they care for.

Robert Craft
Cert III Individual Support Assessor

Robert Craft is a dedicated Cert III Individual Support Assessor with extensive experience in the aged care and disability sectors in Australia. With a passion for fostering quality care and support, Robert brings practical knowledge and a commitment to helping students achieve excellence in their training. His expertise in individual support, combined with his hands-on approach, ensures that learners are equipped with the skills needed to make a meaningful impact in the lives of those they care for.

Read More About Your
Ask an Expert TODAY!
Completing a Certificate III in Individual Support (CHC33021) makes you eligible to qualify for further study in the following programs:
  • CHC42021 Certificate IV in Community Services
  • CHC43015 Certificate IV in Ageing Support
  • CHC43121 Certificate IV in Disability Support
  • CHC52021 Diploma of Community Services
  • CHC53315 Diploma of Mental Health
  • HLT54121 Diploma of Nursing
Frequently asked questions
Are there assessments or exams in the course?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

Will there be an assessment exam required in our application?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

What are the requirements needed to qualify for the government funding program?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

Will I be assigned a facility for placement?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

What career support do you provide?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

When can I get my certificate?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

I have qualifications, training and/or experience in this field. Can I get my previous training or experience credited?

Yes, the courses have assessments at the end of each unit. Students are required to complete and pass them before they can move to the next stage.

STUDENT REVIEWS

Enhance Your Professional Skills with our 15+ years of experience

But don't take out word for it.
Ask Our Students!

Google Review
5.0

Maitri Manishbhai Gelani

CHC33021 Certificate III in
Individual Support (Ageing)

Apex Institute taught me detailed knowledge and skills needed for this great career of Disability and Age care. Infact, their great intelligent and skillful tutors, good teaching environment, availability of teaching/ training equipment, and even self explanatory course contents are all superb. I am confident that the knowledge and skills instilled in me by Apex institute and practical skills acquired during my placement would be essential and useful for me in this great career.

5.0

Ismail Olarewaju Adedoyin

CHC33021 Certificate III in
Individual Support (Disability)

I was able to do this course online, and staff of apex used to respond my emails and queries whenever I encountered within short span of time which I found helpful, and they also helped me in finding my placement in my nearby locations, which was a great help.

5.0

Ifeoma Eche

CHC43121 Certificate IV
in Disability Support

Due to the flexibility of the course program its highly encouraging