STUDENT RESOURCES
Apex Training Institute Student Resources
100% commitment to becoming the gold standard of service to the industry and our students






Student Support is more than just answering queries.
We value a holistic skill-building approach to help you succeed!
Handbook
Discover the roadmap to your academic success with the Apex Training Student Handbook.
Download Student Handbook
Payment
Apex Training institute accepts a variety of payment methods allowing you flexibility to get started with your training
Payment Method Options
Complaints and Appeal
Prior to submitting a complaint or an appeal, please ensure you have reviewed the following sections of the student handbook in full:
Complaints policy and procedure
Appeals against assessment grades policy and procedure
File an Appeal or Complaint
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Handbook
This comprehensive guide equips you with essential information, policies, and procedures to navigate your educational journey seamlessly.
From course extension procedures and assessment guidelines to work placement assistance policies and student support services, the Student Handbook is your go-to resource for understanding expectations and making the most of your time at Apex Training.
Payment
Once we receive payment confirmation, you can start studying immediately!
Pay via Credit or Debit Card
Pay via direct transfer
Pay via AfterPay
Get Government Funding for select certifications
For installments, pay via direct debit (with an extra fee)
Complaints and Appeal
The usage of the Complaints and Appeal form linked below by any Apex Training Institute stakeholder, including students, industry partners, trainers, assessors, and other staff. Scenarios on the use of the said form could be as follows (non exhaustive):
File an Appeal or Complaint
Complaints against any of the parties listed below:
- Apex, its trainers, assessors or other staff
- A third party providing services on Apex's behalf, its trainers, assessors or other staff
- A fellow student at Apex
- A work placement partner, including its staff
Complaints against any of the parties listed below:
- Apex, its trainers, assessors or other staff
- A third party providing services on Apex's behalf, its trainers, assessors or other staff
- A fellow student at Apex
- A work placement partner, including its staff